Shipping & Delivery
ACCEPTED PAYMENT METHODS
Maiacombo complies with the highest level of Payment Card Industry (PCI) standards. We're using the most advantageous SSL. Encryption technology to ensure safe and secure checkout via:
- PayPal
- Credit Cards: Visa, MasterCard & American Express.
SHIPPING & HANDLING
We process orders Monday through Friday and can get all your swag out of your warehouse within 5 business days!
Business Days are Monday to Saturday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
During large sales, promotions, new product releases, and holidays there is a good chance that it could take the full 5 business days (sometimes a day or two longer) to get these orders out of our warehouse because our deals are just so awesome that everyone wants to be a part of them!
Production Time: 5 - 8 business days. Each of my products is handcrafted only for you, so the production time will be a little bit longer than usual. Please be patient.
SHIPPING Time:
The shipping cost is $7.95 (for the US) and $9.95 (for UK and EU), and other countries will depend on the shipping cost from our country to your country and it will be specified on the checkout page (Free shipping on orders over $100). It takes 15-25 days (It may take longer depending on your country's geographical location, as well as customs clearance) to be successfully delivered.
At the moment, our shipping cannot deliver to US Military bases. We apologize in advance for this inconvenience.
TAXES AND DUTIES
Duties, taxes, and any import fees for all international orders are not prepaid by Maiacombo. Customers will be liable for all import duties and taxes levied by the country your order has been shipped to. These will be due at the time of or after delivery.
Maiacombo is not liable for these charges, and these charges will not be reimbursed or refunded. If you are unsure of the charges that apply, please contact your local customs office for more information.
ORDER TRACKING
You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 10 - 12 days for the carrier to scan your package into their system.
If you attempt to track your package and there is no information available, that just means the carrier has not processed your package yet. When the package is scanned into their system, tracking events will populate on the tracking page.
Note: Transit times do not include the time taken to prepare your order before shipment!